Digital Products Return Policy

Last updated: May 15, 2024

Your Satisfaction is Our Priority

While we strive to offer a seamless shopping experience, please note that our platform serves as a marketplace connecting buyers with third-party sellers. As such, the return policy for digital products is subject to the individual seller’s terms.

RETURNS

  • Digital Nature: Due to the digital nature of the products sold on our platform, returns are generally not supported. Once a digital product is purchased and delivered, it is considered final.
  • Seller’s Discretion: Individual sellers on our platform may have their own return policies. We encourage buyers to review the seller’s return policy before making a purchase.

RETURN PROCESS

  • Contact the Seller: For issues related to digital products, please contact the seller directly through the contact information provided on their seller profile.
  • Platform’s Role: Our platform does not facilitate returns or exchanges of digital products. We are not responsible for the return policies of individual sellers.

REFUNDS

  • Seller’s Policy: Refunds for digital products, if offered, are at the discretion of the individual seller and are governed by their specific return policy.
  • Dispute Resolution: If there is a dispute regarding a digital product, we encourage both parties to resolve the matter amicably. Our customer service team is available to assist with mediation if necessary.

EXCEPTIONS

  • Incorrect or Defective Products: If a digital product is incorrect or defective, please reach out to the seller immediately for a potential refund or exchange, as per their policy.

QUESTIONS?

Our customer support team is here to assist you: